where is my free tv

[franco101]

So over this samsung can up there service as ive sent all required documents and information and yet again i received an email asking for the same stuff again not a word on when ill be getting my free tv and other purchases ive made 

[Maps_sam07]

Hi    franco101 

Please provide your email address so we can check on your email escalations?

[franco101]

?

[franco101]

ive given you my email yet no progress

[franco101]

hello?

[Maps_sam07]

Hi  franco101 

Your email and documents have been received and escalated to the relevant department. Further communication will be sent through email. 

Apologies for the late reply. 

[franco101]

hi thank you for getting back to me much appreciated

[franco101]

**bleep** why am i still waiting for it