misleading promotions

[Ashy1901]

Used the online shop to buy a galaxy watch 3. Was supposed to get a voucher with the purchase. Surprise, surprise nothing. Queried with customer care via email. got no response. 

[Maps_sam07 · Accepted solution]

Hi  Ashy1901 

You can fill in the Buy&Get Form and submit it on the link below in order to receive the voucher

https://www.samsung.com/za/offer/2020-buy-and-get/form/

You can also  phone our Buy & Get Redemption call center on 0876550515 for further assistance with redeeming.