Original topic:

issue with promotion-UAE

(Topic created on: 10-27-2020 03:27 PM)
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Sathuz
Active Level 1
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 have received the order (s20 fe 5g),when i received the order (21st october) it came with galaxy Buds+ and 1 year samsung care+ offer only.
but now when i check the offer there is an added Smart samsung clearview cover along with the bundle (from 22nd october).
now i feel really bad for pre-ordering it since i missed out on the Smart clearview cover, this is really not good for loyal samsung customers.

myself and my family have been using samsung mobiles from past many years, but now i feel like being cheated within a span of 1 week you guys added samsung clearview cover for late buyers and neglected the early adopters.

I hope you can remedy this by some way, kindly consider our opinions as we are loyal to Samsung through thick and thin.
5 Comments
ŁĀŁ
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Didn't you get the clear silicone cover in the box?
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Sathuz
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nope, there's only charger and phone inside box.
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ŁĀŁ
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😬
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Naniishere
Active Level 5
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I have written a mail to customer service for the same issue.. No much use.. I bought in Oman.. First customer to receive the phone in oman
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Sathuz
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aw that hurts 😢
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