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11-26-2020 08:29 AM in
PromotionsSolved! Go to Solution.
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11-26-2020 08:57 AM in
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11-26-2020 09:27 AM in
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11-30-2020 07:49 PM in
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11-30-2020 08:10 PM in
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12-01-2020 09:45 AM in
PromotionsHi nb786
Please provide me with the email address you have used to email us your details? Also advise if you sent your documents to Verify@samsung.com or to tellus@samung.com?
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12-01-2020 12:55 PM in
Promotionsyes I've sent them all through to verify, tellus, zaestore and called customer care several times. please let me know the status of my request I've provided all necessary information several times and would love to get some feedback. thanks so so much for your response
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11-30-2020 08:45 PM in
PromotionsI'm 1 of the loyal customer of samsung and hade all the galaxy S rage phones 1 after the other and now the note 20 but will think twice about buying another samsung device...
And sorry to say but the emails tellus@samsung.com
verify@samsung.com
zaestore@samsung.com
cpgs@samsung.com
and the personal emails and phone numbers
will get nobody nowhere !!!!
The only thing that they ask is to send all the proof en documents and tv License and and and....
Then you waste your money and time toe give "them" what thy want over and over just so that they can tell you would get the PROMOTION UV sanitizer coz the promotion is over but my Note 20 was bought the 28-08-2020
Then for the promised hd tv deal that i qualified for (as per email)
they actually sends me a email stating im fraudulent..... and wanted me to send all my stuff again within 7 days and it took me 1 day to reply with all my stuff AGAIN and then no reply from samsung... ...
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12-01-2020 09:49 AM in
PromotionsHi Pieter77
This query was escalated prior, let me follow up with the relevant department to give you a call back as soon as possible.
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11-26-2020 11:12 AM in
PromotionsHi vmessa786
Thanks for bringing this to our attention, we apologise for the inconvenience caused with the outstanding buds.
Please email your contact details, IMEI number, proof of purchase and reference number to tellus@samsung.com so we can look further into your query.