Kaylin
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02-24-2021 07:40 PM in
Promotions
Over a month of having my S21 ultra and I've not received the promotional items. Absolutely disgusting service from samsung. I've tried the text chat twice and for over 20 minutes nothing happens. Either get disconnected or chat closes because it's impossible to sit at your phone waiting for these idiots to send me my stuff. Worst decision I've made. Purchasing this crap phone and even worse service
3 Comments
seumo
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02-24-2021 09:16 PM in
Promotions
keep on sending them those email that's too much now
Sabz55
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02-25-2021 04:51 AM in
Promotions
do you at least have your reference number ?
Maps_sam07
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02-25-2021 12:18 PM in
PromotionsHi Kaylin
Kindly send your reference number and IMEI number to zaestore@samsung.com to get assistance on your claim