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Original topic:

free gifts claim

(Topic created on: 2/28/21 8:32 AM)
Carelkie
Beginner Level 2
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Still struggling to get my buds and tag claim sorted...dont know why you should fight for something youre suppose to get with a pre order gift..this is really bad and not good service
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seumo
Active Level 6
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and if you don't pressure them with phone calls and emails they will just keep quiet
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BaronD
Active Level 3
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I'm still waiting for my TV and copies of all call transcripts to lodge a formal complaint for 4 months now. Such an embarrassment and no one in the call centre helps for real. Honestly reflects badly on Samsung South Africa as a whole. False promises, false apologies and repeated bad service. Imagine I bought my TV in the airtime I wasted. 

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Carelkie
Beginner Level 2
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im telling you this is going on for a month now..
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Carelkie
Beginner Level 2
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i did an upgrade to s21 ultra and claimed threw samsung portal just to be told i need pop went back to cell c and finally got it as proof of purchase and now i dont hear anything from there side
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BaronD
Active Level 3
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I'm still waiting for my TV and copies of all call transcripts to lodge a formal complaint for 4 months now. Such an embarrassment and no one in the call centre helps for real. Honestly reflects badly on Samsung South Africa as a whole. False promises, false apologies and repeated bad service. Imagine I bought my TV in the airtime I wasted. 

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