buds pro still not delivered

[WesleyChina]

I have called numerous times the call center I think my calls are even more expensive then these buds pro. I was promised it was going to be delivered within 2 to 3days by Lesley Gamede.  It's another month gone and still no joy on receiving my Buds pro from Samsung.  Is there any higher manager that can step in and action this to get resolved 

[Ross66]

I have the same problem

[WesleyChina]

totally terrible customer service then they give you badges as if we need them 🙄

[BruceSA035]

Tell me, how do you see when you have won, from Samsung pay, do they contact you or you have to do something with those voucher code?

[seumo]

They send you an email

[BruceSA035]

Thank you for your reply 👌

[Sam0708]

I have the same issue 😕 but they take your money without hesitation

[WesleyChina]

Try emailing Sam0708 cpgs@samsung.com
Zaestore@samsung.com
Verify@samsung.com

[WesleyChina]

Do u have whatsapp or Facebook u may add me