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Original topic:

awaiting vouchers

(Topic created on: 11-10-2020 04:40 PM)
1mil
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Bought 2 note 20s in August during the promotion. Still awaiting vouchers or was this just a marketing ploy. Fraudulent. Going into 4th month, no response  from Samsung. Terrible service 
6 Comments
Tsogo_sam05
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Hi, 1mil please share the device IMEI number so as to check the claim for the device.

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1mil
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claims have been approved for both devices in sept .
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1mil
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still awaiting Samsungs response. poor service
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Corra
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Please assist I also bought a note 20. where do I get my R1000 takealot voucher.
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1mil
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Still awaiting vouchers. It's been 10 months 😪😢
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1mil
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Will be taking issue to public protector as I have been lied to and put on hold with empty promises on a weekly basis by Samsung. Promises of the vouchers being despatched and enroute for delivery have never materialized. Everyone is very apologetic when one calls but absolutely nothing is done. Truly shameful for an international company. Or is there something more sinister . I am considering handing it over to an investigative journalist. I have all relevant information and documentation including emails. I may hopefully also assist others . Shameful
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