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Original topic:

Why I haven't received the tablet as yet it's been 2 months already

(Topic created on: 04-12-2022 02:14 PM)
374 Views
wolfnas
Beginner Level 2
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Promotions
I purchased  Samsung  galaxy S 21 FE
on 14 Feb and was supposed to receive the Tablet lite with it I registered on the Samsung promotion still I haven't received it which they said it takes 7 working days to receive, Samsung I need you to reply 
7 Comments
NaeemaM
Beginner Level 3
Promotions
I have the exact same problem! I'm waiting 3months already
KitsuneFire
Beginner Level 2
Promotions
I have the same problem, waiting 3 months. Tried phoning and emailed a cupple of times. What should we do now?
Heinrich12
Beginner Level 2
Promotions
Also sitting with the same problem. Waiting 2 months and still haven't receive it. And when I call nobody answer the phone.
Tsogo_sam05
Moderator
Moderator
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Hi wolfnas, kindly contact the promotions department for further assistance on the Galaxy S21 FE promotional gift, please use the contact details below.

Contact number: 0876550515
Email: samsung@altron.com

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Taiy
Active Level 1
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One was for the S6 tablet for the s23 ultra. I kept being given different emaila and a number that doesn't ever get picked up. Come on Samsung it's giving false advertising and it's giving law suit.
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Taiy
Active Level 1
Promotions
That's the same number that noone ever picks up. Even at Samsung Someone was trying to assist me with my tablet enquiry and THEY couldn't get through.
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Taiy
Active Level 1
Promotions
I've been emailing n they keep asking for the same thing being my IMEI number. Then they go missing. **bleep**.
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