Please advise if we submit the information for the voucher on a Friday Afternoon, I know the lead time is 48-72hrs so when approximately will that be? Round about which day? Asking for a friend 🙂
So in customer terms by Wednesday afternoon, would count as 72 hours from Friday?
The reason why I'm asking is because we have until the 6th September to use the code. if I don't receive the code by Wednesday then I need to bring it to your attention because I don't want there to be a problem if I expect you too make me aware about it and the its past the allocated date and then I get told I forfeit my voucher. Correct?
Hi, Soobs your response is most appreciated, and to answer your question regarding a case in which the SMS does not come through we would request you email your reference number to zaestore@samsung.com for further assistance.
So in customer terms by Wednesday afternoon, would count as 72 hours from Friday?
The reason why I'm asking is because we have until the 6th September to use the code. if I don't receive the code by Wednesday then I need to bring it to your attention because I don't want there to be a problem if I expect you too make me aware about it and the its past the allocated date and then I get told I forfeit my voucher. Correct?
Hi, Soobs your response is most appreciated, and to answer your question regarding a case in which the SMS does not come through we would request you email your reference number to zaestore@samsung.com for further assistance.
