Very Upset

[Sunflower25]

I am so upset about my purchase i got a Mtn Contract S2q saying im able to claim my free 58" tv for free i did it im still waiting they called and said i am not going to get it i am so mand thats why i took the S2q series for the deal 

[F23G]

Hi Sunflower, I hear you and agree 100 %. I went through the same sh1t with my two S21 5G handsets purchased in March. I have tried every way and not even a reply from Samsung. Very disappointed and let down by a world class tech company. If you find a way let me know.

[seumo]

Marketing strategy that's all

[Maps_sam07]

Hi Sunflower25

Kindly send us an email with all your documents and details regarding this promotion query. 

*Name and Surname

*IMEI number and reference number

*Proof of Purchase

*Cellphone number

*TV license documents. 

Forward these details to zaestore@samsung.com and tellus@samsung.com 

[Sunflower25]

Thank you i emailed everything