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Original topic:

Very Upset

(Topic created on: 06-09-2021 12:52 PM)
Sunflower25
Beginner Level 4
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I am so upset about my purchase i got a Mtn Contract S2q saying im able to claim my free 58" tv for free i did it im still waiting they called and said i am not going to get it i am so mand thats why i took the S2q series for the deal 
4 Comments
F23G
Active Level 4
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Hi Sunflower, I hear you and agree 100 %. I went through the same sh1t with my two S21 5G handsets purchased in March. I have tried every way and not even a reply from Samsung. Very disappointed and let down by a world class tech company. If you find a way let me know.
seumo
Active Level 8
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Marketing strategy that's all
Maps_sam07
Moderator
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Hi Sunflower25

Kindly send us an email with all your documents and details regarding this promotion query. 

*Name and Surname

*IMEI number and reference number

*Proof of Purchase

*Cellphone number

*TV license documents. 

Forward these details to zaestore@samsung.com and tellus@samsung.com 

Sunflower25
Beginner Level 4
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Thank you i emailed everything