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Original topic:

The entertainer

(Topic created on: 4/1/21 4:11 AM)
Bishoy1981
Active Level 4
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The entertainer banner removed from Samsung members after last update with version 3.9
17 Comments
turgutaksu
Beginner Level 2
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How we will use? I paid money for this!
Bishoy1981
Active Level 4
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Samsung technical team have to support
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Samsung_specialist
Community Manager
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Hi there, 

The Entertainer issue is hopefully resolved with the latest app updates of Samsung Members App. (version 3.9.01.6).

 

Please update these apps to the latest version on following steps and restart the device.

-Settings > Apps > Samsung Members > App details in store > Update.

Or you can open Galaxy store > Updates > Update all.

 

-Delete Webview app update: Settings > Apps > Search Webview > Tab Android System Webview > Tap more (three vertical dots) > Uninstall updates.

 

-Before you open the app allow all permissions: Settings > Apps > Tap more (three vertical dots) > App permissions.

 

Hope that helps!

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Bishoy1981
Active Level 4
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@samsun specialist have to support
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bino_SamsungA71
Active Level 10
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Hi,
Recent update of Samsung Members app fixed the issue.
Do update and check again.
Good luck 👍
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fatality
Active Level 1
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Contacted janice at entertainer she said it's removed as their contract has ended
Bishoy1981
Active Level 4
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No way 😳
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fatality
Active Level 1
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just got spoke to samsung again they say the contract expired. they are working on a new agreement but no guarantee one will be made.
Samsung_specialist
Community Manager
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Hi there, 

The Entertainer issue is hopefully resolved with the latest app updates of Samsung Members App. (version 3.9.01.6).

 

Please update these apps to the latest version on following steps and restart the device.

-Settings > Apps > Samsung Members > App details in store > Update.

Or you can open Galaxy store > Updates > Update all.

 

-Delete Webview app update: Settings > Apps > Search Webview > Tab Android System Webview > Tap more (three vertical dots) > Uninstall updates.

 

-Before you open the app allow all permissions: Settings > Apps > Tap more (three vertical dots) > App permissions.

 

Hope that helps!