TV Claim scam?

[LeeGee]

Hi, so I have claimed for the TV probably a month ago. Now how long must I wait? Can someone assist please. TIA. 

[Maps_sam07 · Accepted solution]

Hi  LeeGee 

Please send an email to tellus@samsung.com with your IMEI number, date of claim and whether the device was purchased from MTN or Vodacom 

[LeeGee]

okay will send through now.

[LeeGee]

hi I didn't receive any reply from you yet?

[Maps_sam07]

Hi  LeeGee 

Please send me your email address so we can search on the system?

[LeeGee]

hi. still no response from you?

[Maps_sam07]

Hi  LeeGee 

Your documents have been received and escalated to the relevant department. 

Apologies for the late response 

[LeeGee]

no worries. thank you for your response. :)

[LeeGee]

hello any response. this is now ridiculous. please can someone assist me

[LeeGee]

hello 👋. no problem. leann.george90@gmail.com. thank you