Original topic:

TV CLAIM SCAMS?

(Topic created on: 11-19-2020 05:48 PM)
1839 Views
pmabrat
Active Level 1
Options
Promotions
Seems like Samsung is using these free gifts only as a false marketing trick to get customer's??? I have submitted my claim and recieved confirmation from them and that's it? Maybe everyone thats been scamed by them must start a media campaign?


15 Comments
Foki
Active Level 2
Promotions
Their public relations department is sleeping on duty intact it is bad
Yutani
Active Level 1
Promotions
I have the same issue. have submitted my claim 3 times have 3 refrence nrs but nothing shows on their system. soon the expiry date will pass then they won't
0 Likes
Tsogo_sam05
Moderator
Moderator
Options
Promotions

Hi, Yutani apologies for the inconvenience caused, please share the IMEI numbers of the 3 claims of the devices you had claimed from and also highlight which promotions you had claimed for so as to assist further?

0 Likes
Ambywamby
Beginner Level 2
Promotions
Hi Tsogo I need help with our earbuds claim we submitted in August and have not received one word about them
Promotions
me too!!!! assist please
0 Likes
franco101
Active Level 3
Promotions
hi can you help please im also having a hardtime getting my tv
0 Likes
Tsogo_sam05
Moderator
Moderator
Options
Promotions

Hi, pmabrat apologies for the inconvenience caused, please share the IMEI number of the device you had claimed from and also highlight which promotion did you claim for so as to assist further?

0 Likes
pmabrat
Active Level 1
Promotions
This is for the TV promotion at Vodacom

SmartSelect_20201105-114506_Service mode_1732.jpg

0 Likes
pmabrat
Active Level 1
Promotions
Still waiting for my TV :( in December after numerous phone calls i was told that my claim was approved but unfortunately they have backlogs but my TV WILL BE DELIVERED IN 2-3 WEEKS only to receive a mail from them last week saying that now the claim was rejected because the TV license is not in my name!!! We have a valid TV LICENSE FOR OUR HOME!! THIS IS BULL **bleep**!!! They are just looking for excuses not to honor the claim! So lets start to shame then on all MEDIA AND LETS SPREAD THE WORD ABOUT THEIR DISHONESTY!!LET'S WARN EVERYBODY DO NOT BY ANY SAMSUNG PRODUCT'S ON PROMOTIONS!!!!!