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Community Manager

Sisonke #withGalaxy fam! 

To help you stay connected, while you #StayHome, we have an amazing competition for you. Purchase any Galaxy device before 31 July 2020. Stay tuned to daily draws and you could win a Samsung TV, Galaxy A51, Galaxy Tab S5e, refrigerator or washing machines EVERY DAY! 

Be in it to win it, and start winning, with Galaxy.

CLICK HERE TO ENTER

Ts & Cs apply.

 

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10 ACCEPTED SOLUTIONS

Accepted Solutions
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Beginner Level 2
hi Mpho only bought the S20 plus how do I enter the competition

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Active Level 1
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Active Level 1
Using the new device, click under benefits, you'll find the competition banner there.

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Moderator
Moderator

 

Please try the following troubleshooting steps in order to process the competition

 

1. Please check that your Samsung Account on the device is correct. 2

. Uninstall the Samsung Members app, then re-install it again

. 3. Sigin in with your Samsung Account on the Samsung Members app.

4. Check for the banner under "Benefits"

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Moderator
Moderator

Please note that the competition  expires on the 30 June 2020 

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Moderator
Moderator

Hi MissOla

 

Kindly be advised that  While our flagship devices have recently moved away from the USB adapter cables, all our cables are C-type from now onward. However you may look into purchasing a C-type  to USB converter cable with our service centers .

 

          

Please visit the link below to locate a service center near you :

 

https://www.samsung.com/za/support/service-centre/

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Moderator
Moderator

Please try the following troubleshooting steps in order to process the competition

 

1. Please check that your Samsung Account on the device is correct. 2

. Uninstall the Samsung Members app, then re-install it again

. 3. Sigin in with your Samsung Account on the Samsung Members app.

4. Check for the banner under "Benefits"

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Moderator
Moderator

Please try the following troubleshooting steps in order to process the competition

 

1. Please check that your Samsung Account on the device is correct.

2. Uninstall the Samsung Members app, then re-install it again.

3. Sigin in with your Samsung Account on the Samsung Members app.

4. Check for the banner under "Benefits"

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Moderator
Moderator

Hi Youne

 

If you purchased your device from Vodacom, you can still claim the buds till the 19 June 2020. 

 

Please try the following troubleshooting steps in order to process the competition

 

1. Please check that your Samsung Account on the device is correct.

2. Uninstall the Samsung Members app, then re-install it again

3. Sigin in with your Samsung Account on the Samsung Members app.

4. Check for the banner under "Benefits"

View solution in original post

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Moderator
Moderator

Please try the following troubleshooting steps in order to process the competition

 

1. Please check that your Samsung Account on the device is correct.

2. Uninstall the Samsung Members app, then re-install it again

3. Sigin in with your Samsung Account on the Samsung Members app.

4. Check for the banner under "Benefits"

View solution in original post

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460 Comments
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Active Level 4
So old loyal customers who got themselves a S20 Ultra when it came out means nothing. Only care about new customers
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Community Manager

So sorry about this, fam. 

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Beginner Level 2
good question
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Active Level 1
it's just a marketing strategy they want new sales
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Beginner Level 2
Well that **bleep**
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Beginner Level 2
Like always yes, on my 7th Samsung, nothing for free. Deleting this app, don't feel like being irritated now
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Beginner Level 2
good
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Beginner Level 2
how do I enter the competition
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Beginner Level 3
I bought a Tablet recently and I want to enter the competition but I can't find the tab to enter. Please help
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