Original topic:

Samsung m31s heating problem

(Topic created on: 06-02-2021 08:29 PM)
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vishu566
Active Level 6
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5 Comments
ks4
Active Level 6
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Shut down your phone and Remove your memory card ( if you are using it ) and switch it on .. may be the non compatible card might have been making the problem
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vshh
Active Level 4
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What's a non compatible card, memory cards are compatible 🤔🤔
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jmj16
Active Level 7
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Keep the device updated with the latest software. Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them. Close apps that increase battery consumption or that run in the background when not in use. Delete unnecessary files or unused apps.

SOLUTION. Turn off Wi-fi, GPS , bluetooth and other connectivity options when not in use by dragging the notification panel. Decrease screen brightness by dragging down the notification panel since high brightness level may result in device heating.
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ks4
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Different classes in cards .

Eg. Class 10 micro SD cards have better data transfer speed
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cs-member13
Expert Level 4
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Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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