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Original topic:

Samsung buds

(Topic created on: 06-27-2023 05:18 AM)
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Zylin24
Active Level 3
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Hi guys anyone had problem receiving their free buds from samsung? Cause I've been waiting from 24/5/2023 with no reply. 
What can I do or which number can I call?
7 Comments
CoffeeBean1
Beginner Level 3
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Yes, I sent everything they asked for but sent an email back saying "We unfortunately could not validate your submission". I tired to follow up but haven't heard anything for a week now. Feels like a scam
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LuuLoops
Beginner Level 3
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I also got the "unable to validate the submission" message. I then followed the instructions on re-submitting my information and have heard nothing since. I suspect that when the 30th comes we'll hear from them, telling us that the claim period is past.
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silver7703
Beginner Level 2
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You wait awhile but you do receive
shakira786
Active Level 5
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Call the samsung store you purchased your device from and find out why you received that email. I submitted my application and received an email saying congratulations and within 9 days i received my buds.
Zylin24
Active Level 3
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I'll try calling samsung and find out what's the hold up.
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sdeba
Beginner Level 3
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I haven't got mine too I have been waiting for a long time too.🤷🏾
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sdeba
Beginner Level 3
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My email said congratulations even got the reference number but even now
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