Good Morning JullyJay
Apologies for the delay regarding the promotional gifts,
Thank you for your recent purchase of the Galaxy S21FE 5G. We’ve received your claim for your Tab A7 Lite Wi-Fi. Unfortunately due to the popularity of the S21FE 5G we’re experiencing high claim volumes and would like to assure you we are processing your claim as soon as possible and that we will keep you updated on your delivery.