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Original topic:

Samsung S20 Note ultra + 32" TV promo is a scam

(Topic created on: 2/24/21 6:59 PM)
StephB
Beginner Level 5
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I purchased the phone on promotion in November 2020, and after sending all required docs I have still received no TV!! 4 Calls, 6 emails and no feedback. This is the most disgusting service and experience. I have been in touch with the Ombudsman in this regard. 
5 Comments
seumo
Active Level 6
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Promotions
what's really going on with that promotion it seems like no one received their TV here someone should come here and do some explaining
M2ngwa
Active Level 5
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I think they should just give up on that promotion.
seumo
Active Level 6
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Promotions
I think they should be sued coz I am sure that some people went for that phone because of the promotion so samsung should pay
KeleE
Beginner Level 2
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I purchased the phone in December, submitted all documents and haven't received the TV. Sent emails and no response.
BaronD
Active Level 3
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Promotions

I'm still waiting for my TV and copies of all call transcripts to lodge a formal complaint for 4 months now. Such an embarrassment and no one in the call centre helps for real. Honestly reflects badly on Samsung South Africa as a whole. False promises, false apologies and repeated bad service. Imagine I bought my TV in the airtime I wasted.