- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-25-2020 02:09 PM (Last edited 10-25-2020 02:12 PM ) in
PromotionsSolved! Go to Solution.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-25-2020 03:50 PM in
Promotions- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
10-27-2020 12:44 PM in
PromotionsGood day Nickolas
Samsung appreciates your input and our team of experts will look into the possibilities of improving service.
Your feedback has been well received and we will forward it to the relevant department to look into it.
We apologize for the inconvenience caused.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-27-2020 02:51 PM in
PromotionsI appreciate the effort to atleast respond on my post. That's already much better service than I have had from Samsung over the last year.
While you are looking into this matter can you also have a look and see why the "Buy a Note" tab is not reflecting in the benefits page. I believe there are many members that are trying to claim the Samsung Note 20 "Free Samsung Smart TV" promotion. But when we go to the home page the tab is not there for us to follow the claim instructions.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-17-2020 12:02 PM in
PromotionsDo you have any further feedback on why we do not see the "Buy a Note tab" under benefits? We are still stuck with not been able to claim the promotion.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-17-2020 12:03 PM in
Promotions- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-29-2020 08:38 PM in
Promotions- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-31-2020 12:36 PM in
PromotionsI really don't think this is a scam. Samsung just need to get there platforms and services sorted out. I have tried to claim this same TV promotion through a number of platforms, so let's hope it works out.
I will keep you posted if I succeed and please same from your side.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-02-2020 06:59 PM in
PromotionsI was told by the Samsung consultant to take it up with my service provider as it was a promotion subject to availability.
Is it not then the responsibility of Samsung to tell the service provider to no longer promote a device with the "free" buds due to them being out of stock?
I was so so disappointed as this is my first ever Samsung device, the A31.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-16-2023 12:18 AM in
Promotions