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05-08-2022 02:34 AM in
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05-08-2022 12:49 PM in
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07-13-2022 04:11 AM in
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05-08-2022 12:03 PM in
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05-28-2022 03:18 PM in
PromotionsThis time I can only see this in my App but theres no way for me to open it. Im from UAE btw.
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06-03-2022 05:57 PM in
PromotionsHi,
Kindly check the region of Samsung account and Gmail account to be the resident country, and check the SIM card as it must be local, also you need to check if there is any VPN enabled as it must be disabled.
If the problem persists, please send us an Error Report by following the steps below.
Head to the Members app > Get Help > Error Report > Tap 'OK' to send System Log Data > Select the symptom, and include as much detail as possible.
To ensure your logs accurately reflect the issue you're experiencing, we'd like you to submit your report within 5 minutes of encountering the problem. Our engineers will then investigate this and respond to you with a solution via the Members app.
Hope you found this useful.
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07-08-2022 06:59 PM in
Promotions