S21 FE and free gift

[Rex79]

I purchased the 21 FE on 26 February and still waiting on my gift.  I sent emails to Samsung no response.  I tried their landline and it doesn't seem to be working.  This is pathetic customer service from Samsung.

[Mic_D]

What number is everyone calling? I also had an issue with my gift claim and I called Samsung support, they very helpful.

[POTENT]

Which number?

[Mumti13]

Also claimed mid Feb, approved but still no tablet

[Rex79]

I sent an email logging a complaint to zaservice@samsung.com and samsung@isonexperiences.com. Think you all should do the same.

[Sky8lade]

I received feedback from samsung@isonexperiences.com. They requested that I send them the correct proof of purchase for the s22 promotion where you get the buds live gift. So will see what happens in the next week else I will call them.

[Rex79]

Nothing going to happen. See response to my complaint. I am still waiting

[Eno12]

I've received my yesterday.

[MissBsassy]

I'm also waiting to receive my free tablet from my purchase. I'm really disappointed in samsung!