Promo- ear buds

[SILVA247]

How do I go about claiming my free ear buds with the Galaxy S7 promo ?

[Chammy0202]

I haven't received my earbuds after buying my phone. All I get is excuses.

[Tsogo_sam05]

Hi, Chammy0202 kindly advise which promotion is it referred to and also share your claim reference number so as to follow up on your claim.

[Chammy0202]

1510803045117003F6 I just know when I bought my phone I was told to register the phone and I will get my free buds. That was from Telkom.

[Tsogo_sam05]

Hi, Chammy0202 kindly advise on the model of phone you had purchased and claimed from so as to further advise and provide accurate feedback.

[Chammy0202]

It is a Samsung S22 ultra

[Tsogo_sam05]

Good afternoon Chammy0202, please contact Altron on 0876550515 or email samsung@altron.com for further assistance with your claim, including the reference number.

[Chammy0202]

Ok. Thank you

[Chammy0202]

I still haven't heard from Altron from samsung. So I guess I won't be receiving my " fee earbuds" after all. Samsung' s service isn't reliable at all.

[Tsogo_sam05]

Hi, SILVA247 kindly be advised that we are currently not running any promotion on the Galaxy S7 phone.