Please help !

[t3lla]

I want to know where I can redeem my buds?

I have been waiting for my s22plus to be order from supplier , there was no stock anywhere...just got it yesterday. 

[Tsogo_sam05]

Hi t3lla, 

Thank you for reaching out to us and we apologize for the inconvenience.

Kindly be advised that the promotions purchase offer period was from
1 April 2022 to 30 April 2022, the redemption period was from
1 April 2022 to 15 May 2022. Unfortunately, if the device was received after the promotional period then you will not be able to claim. 

https://www.samsung.com/za/offer/s22-launch-promo/

[t3lla]

I just feel it's not right because I bought this device for the buds and it was out of my hands that the supplier had no stock !

[Tsogo_sam05]

We apologize for any inconvenience that this may have caused t3lla.

[t3lla]

Here is a screenshot

[Tsogo_sam05]

t3lla note that currently, we don't have that promo in South Africa.

Kindly contact Samsung in your Region.

[Real-Sello]

Wait, so the process is that you can only redeem the buds after you receive your device? Pretty dumb if you ask me.