You can enter your Pincode then IMEI no. it will automatically detect your model and then select variant of your phone .
May be your area pincode doesn't support exchange service . Steps for exchange has been attached for your reference.
I hope you are satisfied with my answer, then please accept as solution by clicking the 3 vertical dots of my comments to help other users in Samsung members App.
Shailesh, tried it already , can understand a bit English 😅. jk. I tried IMEI, pin code supports exchange that's why I am saying s9+ is not listed s8 is.
May be your device is not eligible for Exchange. As I owes a S9+ 128 variant, I can exchange my device for Note20 /Note 20 ultra . Note : While pasting your IMEI from clipboard try do delete last digit after pasting and re- enter the last digit then click on Enter button.
Screenshots has been attached for your reference checked exchanging with my device now. Hope you can understand the screenshot .
note 20 ultra a pure featureless device 🤣🤣🤣👍 iris=no ,intelligent scan =no ,Bixby routine = no ,Bixby voice =no ,reminder =no, Bixby vision =no ,is any camera lense aperture 1.5 =no ,heart rate sensor =no ,spo2 sensor =no ,galaxy store =no ..mere iaha wapas return karne gaya 🤗🤓😝🤣🤣 if you just compare photo clarity with s9+ then you will get shocked just......bhai now Samsung started to fooling people....Don't waste your money ...after saw that device I guarantee you that price even not accurate if it will 50000 also....better upgrade to s10+ or s20
