Original topic:

How to register your Samsung Product in Samsung Members?

(Topic created on: 07-10-2019 03:31 PM)
51476 Views
Members_Admin
Community Manager
Options
Promotions

Samsung Members app is no longer limited in giving gifts, offers, community functionality or latest information available but also provides Customer Service Functions.

 

One of them  is to register your Samsung product (mobile phones, wearables, tablets, TVs, or kitchen appliances)

 

A. HOW TO REGISTER A PRODUCT

 

1. Galaxy phone you currently use.

  • It is automatically registered upon first use of Samsung Members on the device. It will come as the first device in the registered device list

Go to GET HELP tab and check out your device already registered.

 

get help3.png

 

 2. Other Samsung product (other Galaxy phone/tablet/wearables or TV, AC, REF, & Washing Machine.

  • Go to GET HELP tab and tap on  +Add button. 

add device3.png

 

 

  • Select the type of product you have, ex (TV) and enter the model code with serial number. 

productcategory3.png    sn3.png

 

Tap REGISTER to complete the registration.

 

B. Once registered, you may use the following services. 

  

1. Book Appointment for mobile phones, tablets, and wearables.

           - schedule a visit at least one day after the booking date.

           - the service technician may call you so you may register your mobile phone no. while booking.

 

2. Support Request  for  TV, Washing Machine, Refrigerator, or AC.

          - send your intent to request with details of issue.

          - a dedicated team will call you to schedule your prefered date and time for a technician to visit your home.

182 Comments
tabz10
Beginner Level 2
Promotions
same thing happen with me also
0 Likes
kimya
Active Level 4
Promotions
I have Samsung galaxy s50
0 Likes
cindypaul
Beginner Level 2
Promotions
where can i find the 9 digit galaxy activation code?
0 Likes
aramis
Active Level 10
Promotions
nothing like that now. that is old method. just go to benefits tab in members app.. hope u see entertainer
0 Likes
bhok
Beginner Level 2
Promotions
hi
0 Likes
Henika
Beginner Level 2
Promotions
so good
0 Likes
Diablo0o
Active Level 1
Promotions
Its a good thing also very beneficial, but i do have sony TV, try to Add other Big Name Brands to support, so everyone can use it,
0 Likes
aramis
Active Level 10
Promotions
it will be weired for samsung to support their competitor.. why not ask sony to have the same
0 Likes
Diablo0o
Active Level 1
Promotions
Why not at least to suppurt, it is not logic that, ur each and all electronics in your house same Brand, Dont tell me that, thats Nearly Impossible, for Phones i always use Note Series, But I have LOD Sony HDR TV,, leavee that, dont tell me no one use Ps4 or Xbox!!

What i mean it should be there some Limited support, Not completely, at least the Devices that runs on Androids OS,
It is that simple , it is just an opinion

Praise Samsung 😍😍😍😍
0 Likes
khanoooo
Beginner Level 2
Promotions
Entertainer is not working after new updates on samsung members any suggestion.
0 Likes