Active Level 9
Like the Galaxy M10, the M20 is mostly all plastic. The plastic rear panel wraps around the sides all the way to the front, meeting the glass panel that sits awkwardly on top. It gives the device a clean look from the back and it feels comfortable to hold. However, the plastic feels quite cheap in this segment, and I feel Samsung should have gone with a better quality plastic here, perhaps with some sectional lamination like the Honor 10 Lite and Realme 2 Pro.