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07-17-2020 04:37 PM in
PromotionsSolved! Go to Solution.
1 Solution
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07-20-2020 03:57 PM in
PromotionsHi Charl
I trust this finds you well
The feedback regarding your buds, is that the claim has been processed and is successful. However there is a delay due to the backlog of the buds claims from March, so once those have been dispatched, yours will be on the way as well .
Apologies for the delay we are working on this
Thank you for your patience regarding this, it is appreciated.
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07-17-2020 06:45 PM in
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07-19-2020 09:42 AM (Last edited 07-19-2020 09:42 AM ) in
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07-20-2020 11:15 AM in
PromotionsThe correct email to send your details to is tellus@samsung.com

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07-20-2020 03:57 PM in
PromotionsHi Charl
I trust this finds you well
The feedback regarding your buds, is that the claim has been processed and is successful. However there is a delay due to the backlog of the buds claims from March, so once those have been dispatched, yours will be on the way as well .
Apologies for the delay we are working on this
Thank you for your patience regarding this, it is appreciated.
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07-20-2020 04:11 PM in
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07-21-2020 03:11 PM in
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07-30-2020 06:04 PM in
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07-31-2020 04:45 PM in
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08-21-2020 01:09 PM in
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