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Original topic:

Galaxy buds +

(Topic created on: 06-28-2020 11:41 AM)
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Ahmedk771
Active Level 3
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Hi i have claimed my galaxy buds on the 5th of June and when I try tracking my order i get this 🔽 can anyone help

image


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Maps_sam07
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Hi Ahmed

 

Please be advised that the buds delivery takes between 2 to 4 weeks.As per tracking above, your parcel has not been dispatched as yet. However the delivery company will contact you upon delivering your buds 

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Maps_sam07
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Hi RS2000 

 

Please send us this screenshot, your IMEI number, Contact number and Proof of Purchase to tellus@samsung.com so we can escalate it to the relevant department 

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27 Comments
SufiyanM
Active Level 3
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Hi there. The order has not yet been dispatched from Samsung yet.
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Ahmedk771
Active Level 3
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thanks
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Neresh
Active Level 1
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Hi. don't put the CIT. The tracking number start with D....
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Ahmedk771
Active Level 3
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still no luck
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AjayMay
Active Level 6
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had the same problem just call the courier company and ask when it will be delivered....have you received a sms from 5he courier company
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Ahmedk771
Active Level 3
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no haven't received a sms
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AjayMay
Active Level 6
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well then they are not yet scheduled to be delivered
Ahmedk771
Active Level 3
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ok thanks so much for the help
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AjayMay
Active Level 6
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thats wat it will look like when you received the sms
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