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Original topic:

Galaxy buds and tag promotion

(Topic created on: 07-18-2021 09:05 PM)
Tanya5
Beginner Level 2
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I bought my phone Samsung S21 in February 2021 with the galaxy airpods and Tag free promotional deal. I submitted all the necessary documents and received the reference number. I have till date not received any Email (as promised) or feedback whatsoever.

Please Advise???
6 Comments
Tsogo_sam05
Moderator
Moderator
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Hi Tanya5, we apologize for the inconvenience caused, please share the claim reference number so as to follow up with the marketing department.

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franco101
Active Level 3
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Dont waste more of your time and energy on samsung ive been told so many bull+÷÷ stories they dont deliver on there promises
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mathuli28208
Beginner Level 4
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Hi Tanya am also experiencing the same problem its been 5 months now still no buds and tag
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Tsogo_sam05
Moderator
Moderator
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Hi, mathuli28208 we apologize for the inconvenience caused, please share the claim reference number so as to follow up with the marketing department.

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kgwaeza
Beginner Level 2
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Same as me. I bought note 20 on the 27th August 2020 and I was supposed to get us steriliser after I the redemption. Even today I'm still waiting for the delivery. Every time when I enquire about how far is it, you find a new consultant and I have to start from scratch.
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Tsogo_sam05
Moderator
Moderator
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Hi, kgwaeza we apologize for the inconvenience caused, please share the claim reference number so as to follow up with the marketing department.

0 Likes