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05-09-2023 03:08 PM in
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05-10-2023 02:02 AM in
PromotionsAnyway if the problem persists, then try contacting Samsung support team, they'll handle it for you.
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05-18-2023 01:57 PM in
PromotionsHi A54Buds
Thank you for reaching out to us and apologies for the inconvenience.
Please advise which model did you purchase and where are you trying to submit your claim?
You should submit your claim from your members app;
Access the Samsung Members application.
Log in and click on the Galaxy A/S Series promotional banner.
Complete the form with your personal details and proof of purchase.
Once the form has been completed, you will receive a confirmation email.
Should you experience any further issues, Kindly contact Claims and Promotions support on 087 655 0515 or send an email to samsung.promotions@isonxperiences.com