False alarm

[Pagie]

Am not happy the fact that was sent a Email that show I can redeem my promotion that had already expired, when I call the call center I was given a number that dose not deal with any sumsung products. The services was so bad I don't know what to do or raise a complaint. 

[Gertbez]

Same happened to me with the email

[Nicky_sam03]

Hi Pagie

Thank you for reaching out to us and apologies for the inconvenience caused.

Please send your contact details and a full description ( you can provide screenshots also) of your query to tellus@samsung.com for further assistance

[Pagie]

This my sreenshoot

[Nicky_sam03]

Hi Pagie

Please follow the instructions on my first response, please send the information to tellus@samsung.com so they can escalate for you

[Pagie]

The other

[AllNicknamesTaken]

Pagie, don't buy the trash that Nicky_sam03 is trying to feed you. This person is just trolling you. She did the same to me and after I provided the requested info she disappeared and never answered me again. The promotion is a scam to get people to buy the device.

[Nicky_sam03]

Hi AllNicknamesTaken

Thank you for reaching out to us, did you forward the details as advised? 

[Pagie]

Yes I did sent you all the details. Via my email address

[Pagie]

What is happening with the details I had sent you