Received an advert from Samsung.com buy an s21 ultra from telkom and receive ear buds ,tag ,Samsung care at 499 and s pen with Clearview cover . No Clearview case and s pen Received. Samsung and telkom both blame each other but the email was from Samsung. Customer care every one has a different answer . Have emails in hand and call recordings . No one wants to own up
I'm still waiting for my TV and copies of all call transcripts to lodge a formal complaint for 4 months now. Such an embarrassment and no one in the call centre helps for real. Honestly reflects badly on Samsung South Africa as a whole. False promises, false apologies and repeated bad service. Imagine I bought my TV in the airtime I wasted.
