Original topic:

Entertainer is back πŸ™ŒπŸ»

(Topic created on: 06-01-2021 12:13 PM)
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AliAlkaabi
Active Level 2
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15 Comments
Samsung_specialist
Community Manager
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Hi,

Please restart the device. The Entertainer benefit should be working now.

If not, please call the call center and ask for remote assistance. 

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Veronika7613
Beginner Level 4
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I have not also
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Markrave
Beginner Level 2
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Please check if they took out from note 9 user?
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AliAlkaabi
Active Level 2
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Still available
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Markrave
Beginner Level 2
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Im not getting it from my note 9. Could you help please?
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Samsung_specialist
Community Manager
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Hi, 

If you can't access Entertainer please try:

 

 

1- Open device settings

2- Apps

3- Samsung members

4- Force stop

5- Storage

6- Clear cache

7- Clear data

 

 

After that, please make sure you are using a local UAE SIM card only along with the Samsung account that has been created in the UAE and opens the Samsung members app normally from the home screen and tap benefits and check for the Enterntainer.

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