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Original topic:

Dont believe promotions, they never provide them

(Topic created on: 03-15-2025 05:58 PM)
363 Views
ScHuMitr
Beginner Level 2
Options
Promotions
I've pre ordered my s25 from online shop as they were advertising yougotagift coupon code. Its been more than a month since I got the phone and they don't give the coupon code nor the rewards points as promised.

I complained to the support 6 times and they didnedo anything until now, besides useless words, they're tracking etc. 

Dont believe their words and stay away from Samsung if you care about your well being! 
7 Comments
Harsha-D
Expert Level 1
Promotions
😂
0 Likes
UnknownCR7
Active Level 4
Promotions
I received yougotagift voucher
0 Likes
UnknownCR7
Active Level 4
Promotions
I redeemed it too
0 Likes
ScHuMitr
Beginner Level 2
Promotions
Lucky you, I contacted support 10 times, no one does anything!! I'll go to legal authorities for refund
0 Likes
Riyaskv
Active Level 1
Promotions
I got the reward points, but I haven't got the voucher yet. Phone delivered on 4th Feb
0 Likes
Samsung_specialist
Community Manager
Options
Promotions

We apologize for the inconvenience you've faced regarding the YouGotAGift coupon code and rewards points. To assist you further, please provide your order number. Also, ensure you’re using a local SIM card in slot 1, with the phone language set to English. Please check the Samsung Members app under "Benefits".

0 Likes
milinder
Beginner Level 2
Promotions
I cant find my voucher
0 Likes