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Original topic:

Buds dedemption

(Topic created on: 04-25-2023 11:48 AM)
115 Views
Heila
Active Level 2
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Promotions
Hi. I am struggling to redeem my free live buds with Galaxy A54. Tried to redeem on Members, claim unsuccessful. The email adress for resubmission not found. Please help
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29 Comments
Len09
Active Level 4
Promotions
Same!!! Been holding on for Promotions department for 10 minutes
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Heila
Active Level 2
Promotions
Jip, no answer, ever!! I have been trying for 2 weeks.. No email adress works, no answer on the phone.
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Len09
Active Level 4
Promotions
My gosh!!! It's really ridiculous! Perhaps I should take to twitter! I've been struggling for 2 weeks as well
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Heila
Active Level 2
Promotions
Any help will by amazing at this point.
Len09
Active Level 4
Promotions
I'll keep you posted
Heila
Active Level 2
Promotions
Thanks, i'll do the same🤞
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vusani
Active Level 1
Promotions
Just submitted my claim. Within an hour, it was approved.

Check if your phone details are correct, perhaps...20230518_084318_1000062235_1684392199.jpg
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Len09
Active Level 4
Promotions
The problem is not the details itself. They said I must get an invoice aka till slip with my name on it? Needless to say after a month of harassing them. Sending mail after mail. Bouncing from one department to the next. You simply get no reply? So I through a tantrum on Twitter got a confirmation mail yesterdag and delivery today? Point is why do some get responses asap and the rest of us must go through a tedious loophole of non communication
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vusani
Active Level 1
Promotions
Oh, I get you now. Glad you're finally sorted, albeit after a while...