vibration problem

[gdinesh154]

I am using device is galaxy on6. It's getting vibrate randomly since 10 days .  Even though After factory reset same problem repeated.  

Please help to me solve this 

[Anonymous]

don't factory reset again...this is happening for sim toolkit alert....go to sim settings.....storage section of sim.....sim toolkit..then disable it or make it mute.....and before that reset app preferences from app section

[gdinesh154]

my sim toolkit is on disable always

[gdinesh154]

it is always on disabling mode

[Samsung_Support4]

Hi there,

In order to examine the issues occurring in your device, kindly send us the error log files using Samsung member application by following below mentioned path-

Open Samsung member app>click on “+“icon>send feedback>Error reports>attach log file.

Note: For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Regards,

Team Samsung Members 

[gdinesh154]

thanks for your response, I will share lag file with in time

[gdinesh154]

there is no option to attach log file. How could I send gathered log file to you directly ?.