Original topic:

usb connector disconnected issue

(Topic created on: 03-22-2021 03:56 PM)
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diananitzu22
Beginner Level 2
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hello! i have a samsung s10 and the screen always stays on because of this notification. It s killing my battery. what s it to be done?

6 Comments
Others
just check that... go to Settings and go to display and then go to SCREEN TIMEOUT and just check whether it is on 15 or 30 seconds or no. it might be on 5 or 10 minutes and you may be facing the problem.
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Others
This one

Screenshot_20210322-163827_Settings.jpg

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diananitzu22
Beginner Level 2
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thanks, unfortunately doesn t work...the **bleep** notification is still there...

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then just Hold that notification and put that notification to off..
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Ehsank
Expert Level 5
Others
Go to settings >apps>click 3 lines right side of "your apps" enable "show system app"
>>search in search bar (just type USB SETTING">click on it>storage >clear cache and data
Restart your phone and then check

Screenshot_20210212-223154_Settings_73912.jpg

Screenshot_20210212-223124_Settings_73910.jpg

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Samsung_Support1
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check rebooting your device. 

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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