Original topic:

software tenchnical clarification

(Topic created on: 11-20-2019 09:31 PM)
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NabilMhmoud
Active Level 3
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Dear samsung team,
I have a technical question in the samsung software why can.t i continue playing song when i call someone till he answers but i don.t mean during call only at the ringing time.!?
I don.t have a strong technical background in this area but i would like to know the right answer from the right place.
Thnx in advance
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prajjwal2
Active Level 4
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its not possible to play a song when calling someone
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NabilMhmoud
Active Level 3
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not during the call , i mean during the ringing time whether it,s normal call or internet call
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prajjwal2
Active Level 4
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u mean when the ringtone is ringing. suppose u are playing a song and the software is made in such a way that u dont hear the ringtone neither the internet call how are u supposed to know who called you?
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Samsung_specialist
Community Manager
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Hello Nabil, it is because the device prioritizes the phone call, and music or other apps has to stop or pause.

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NabilMhmoud
Active Level 3
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ok thnx for the clarification
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