- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-17-2020 10:47 AM in
OthersSolved! Go to Solution.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
09-17-2020 12:26 PM in
OthersHi Pieter77
Please provide us with your tracking number or IMEI number to check the status of your voucher.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-17-2020 09:35 PM in
Others- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
09-17-2020 12:25 PM in
OthersHi Estelleeras
Please take a screenshot of the error message you are getting when trying to claim and mail it to zaestore@samsung.com with your voucher code.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-17-2020 12:43 PM (Last edited 09-17-2020 12:46 PM ) in
OthersI've received 2 tracking reference number via email.
24HD843R0
and
29ZVA9MVP
IMEI : 351684180250777
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
09-17-2020 12:49 PM in
OthersHi Pieter77
The first tracking number (24HD843R0) is for the E-voucher, which was rejected due to mismatch of IMEI number and Proof of purchase nor showing the purchase date.
The second tracking number ( 29ZVA9MVP) is for the UV sterilzer, also rejected for mismatch of IMEI number and Proof of purchase not showing date of purchase.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-17-2020 12:55 PM in
Others- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-01-2020 10:34 PM (Last edited 10-01-2020 10:34 PM ) in
OthersIts been so long and i have been sending emails of my proof of purchase to so meny people and to so many different email addresses and according to me the date of purchase and IMEI nr is clearly visible....
Can you please try to help me coz sending proof to verify@samsung.com is not helping me at all
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-17-2020 12:49 PM in
Others- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-17-2020 12:49 PM in
Others- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-17-2020 06:41 PM in
Others