samsung e-store service

[Estelleeras]

I have been trying to redeem my e-store voucher for a week now. And Samsung just keeps telling me they have problems. Worst service i ever received from Samsung SA!

[maryke]

dont think we are going to receive it, because i have sent emails phoned them and then they told me 24/72 hours i will get email i am still waiting

[Ash577t]

Yes no urgency. Probably going to tell us the 1000 vouchers is already been given out.

[Estelleeras]

they have had the same store from the 10th of September. how long does it take?

[Estelleeras]

update: i got my uv sterilizer purchased with the voucher. my R4k voucher code still invalid. this is so annoying

[Estelleeras]

spoke to Samsung again this morning. and they told me that the offer expired! i received my code on the 10th and have been struggling ever since! Samsung keeps telling me they will get back to me. and nobody u mean nobody phones me back. this is the worse service ever! Samsung SA does not care about their customers satisfaction!

[ThomasM]

I found that emailing them helps a lot. I tweeted and got the email address in my DMs... try everything... "buds" are finally on their way... I holding my breath... would've wanted the G Watch 3 but fell short!

[Estelleeras]

i have sent numerous emails. get no reply from them

[ThomasM]

Pleas also try calling them then...I'm sorry about that...

[ThomasM]

next is my uv sterilizer!?😧