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07-30-2020 12:23 PM in
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07-30-2020 12:28 PM in
OthersAlso, post any update do reset the buds+.Hope it works.
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07-30-2020 12:30 PM in
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07-30-2020 12:39 PM in
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07-30-2020 07:58 PM in
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08-01-2020 02:47 PM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
First, navigate to and open the Galaxy Wearable app on your phone.
For the Galaxy Buds or Buds+, tap About earbuds. Tap Reset earbuds, and then tap Reset to confirm.
For Gear IconX, tap the SETTINGS tab in the app, and then tap About Gear. Tap Reset Gear, and then tap RESET.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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08-31-2020 12:01 PM in
Othersiam aslo facing same issue...
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08-31-2020 12:43 PM in
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08-31-2020 12:49 PM in
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09-02-2020 06:23 PM in
Others