Original topic:

one earbud drains faster than other

(Topic created on: 09-02-2020 06:23 PM)
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Saad9834
Active Level 4
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This is happeneing with me all the time.. i have several time charged it full bud at after 3-4 days left bud's battery drain where as right bud have lot of battery remaining
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10 Comments
wazoomba
Active Level 6
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Try resetting the buds+.That might help.

Also, post any update do reset the buds+.Hope it works.
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Saad9834
Active Level 4
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how to reset it ?
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wazoomba
Active Level 6
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Go to about earbuds in galaxy wearable app.There you would find reset option
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Saad9834
Active Level 4
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i think this option only resets setting.. and i have already tried this.. but still it dont work
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cs_member9
Active Level 7
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:


First, navigate to and open the Galaxy Wearable app on your phone.

For the Galaxy Buds or Buds+, tap About earbuds. Tap Reset earbuds, and then tap Reset to confirm.

For Gear IconX, tap the SETTINGS tab in the app, and then tap About Gear. Tap Reset Gear, and then tap RESET.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Others
is your problem resolved?
iam aslo facing same issue...
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Saad9834
Active Level 4
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nope.. i will go to service centre
Others
okay, i am also planning to do the same.
Saad9834
Active Level 4
Others
try to replace that bud.. my friend did replaced it