note 10 plus headphone issue

[NandeShashank]

My note 10 plus headphone automatically makes the volume to zero level during listening to music or YouTube.After that I have to increase volume by pressing volume button of the phone.

The flagship phone should not face such problems.

I have to visit service center is there any solution, pls suggest.

[Amalukuttann]

Check the volume control of your headphone and check with another headphone.

[NandeShashank]

ok

[TechEnthusiast]

Do you use Sound assistant App my samsung?

[NandeShashank]

no