Original topic:

my phone is switching off automatically, I have m31 is anyone else facing this?

(Topic created on: 06-09-2021 01:04 AM)
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dimpu26
Beginner Level 2
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Others
Switching off automatically!
7 Comments
RockyC
Active Level 4
Others
Update apps from Samsung store.
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dimpu26
Beginner Level 2
Others
okay!
thank you 😊
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Jomyjoy
Active Level 6
Others
Please check whether a schedule ON OFF settings enabled
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Jomyjoy
Active Level 6
Others
Settings > Battery and device care > on this top 3 dot press Automation > Auto Restart at set time.
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Jomyjoy
Active Level 6
Others
Check this settings
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dimpu26
Beginner Level 2
Others
thank you so much
I tried this setting!
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cs-member13
Expert Level 4
Others

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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