Original topic:

issues with new phone

(Topic created on: 12-08-2020 09:42 PM)
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shubbie
Beginner Level 2
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The samsung representative just want to sell there products they will talk you through to buy the products and after that they won't provide services ...I got a new s20 phone from durgapur from shree telecom junction mall and phone started to have problem the in call speaker ...phone started to hang...I would really say please don't buy the phone I am very disappointed 
3 Comments
sanjxy
Active Level 5
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I hope you didn't get a f@ke product go to a samsung authorized service center and get your phone checked if it has any hardware issues
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Anbabu1
Active Level 3
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do it before warranty expires.
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Samsung_Support1
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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