Original topic:

is it Samsung or Lazysung ?

(Topic created on: 03-25-2017 10:37 AM)
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arshah
Active Level 7
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Others
Being Lazy Isn't Gonna Happen!
Update Lost In Airs
Pipeline Got Burst I guess
And Its Happening only in India

No UI update though for India

US condition
J3 EMERGE budget phone comes with grace uX
J7 V week ago launched comes with Nougat GRACE UX ad well as 2.2 ghz processor
These r both budget smartphones launched in US in month or two ago still comes with latest updates

what's condition of India?
s6 edge nougat update pending
note5 nougat update pending
J series flagships even not brought up with grace ux
s7 edge nougat update comes with bugs

really worst conditions in India

This is how Company is dealing with Indians

2 Comments
Samsung_India_
Active Level 10
Others
We understand your concerns related to Samsung device upgrade. We will provide this feedback to relevant departments so that better upgrade policy can be attained for customers. But, meanwhile, we would like to advice on three key aspects:
- Samsung plans to provide Nougat upgrade to many devices (after S7 & S7 Edge) in 2017. S6 & S6 Edge is planned to receive very soon. Samsung can't confirm any date until decided as mobile market is highly prone to changes & very competitive.
- With many devices to upgrade & appreciable inbuilt new features, Samsung assures priority for customer service both on terms of quality & timely update.
- Samsung continues to most Trusted Brand in India under "Consumer Durables" category. Please check http://brandequity.economictimes.indiatimes.com/news/business-of-brands/most-trusted-brands-2016-brand-ranking-category-wise/56761714
With respect to above points, we would like our customers to continue to keep faith in service & mobile product quality.
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arshah
Active Level 7
Others
why the hell only Indians are kept in waiting?