hey guys . can you please help. my note 10plus is not displaying videos

[Selita]

My note ten plus is not displaying videos on Netflix when mirroring. 

Like I when I use YouTube on smart view, both sound and video are displayed, but when I try with Netflix, only audio and no video 

[alrayhi]

this ia Netflix problem

[Selita]

like you know I have two samsung phones one A8plus and the other note 10plus but with A8plus no problem at all .

[Selita]

I tried to call Netflix and they told me that its mobile problem

[alrayhi]

try to reinstall Netflix

[Selita]

two times I did

[BasselK]

Hi, first are you using WiFi or mobile data? second which device are you using for casting Netflix? are you connecting directly from phone to smart TV ?

[Selita]

I'm using wifi.im using note 10plus galaxy. I connect wireless

[idyllic5]

This problem is from Netflix, and it is not a problem in the main. They put it so that films are not taken out of their platform so that they are not published for free.

[Selita]

what do you mean? I called them and they said its phone problem