Original topic:

hello samsung members.,

(Topic created on: 12-13-2020 08:50 PM)
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Skprinceahmad
Active Level 1
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Hopefully you are happy 😊 with using samsung 
..I am also happy..😇
This month I buy a new phone witch is samsung galaxy m31 ..but thair is two problem 😕 
 1st 
..this is 6000 lion battery..but its only go one day than finsh charge...evan i am using phone if I sleep at night with 50% charge morning 7 am I see its 26 or 20% left..there is no background app 
2nd ...
In this phone no have call recorder..but in YouTube I see they make review there is avaliable..

Only this other ways this is perfect 👌 😍 
11 Comments
Anonymous
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Seriously? An update made the battery life this much worse? 😦 and that too 6000 mAh battery!!

Check whether any app is consuming too much battery or not. Settings 》Device care 》 Battery 》Battery usage.
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cs-member13
Expert Level 4
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

We have noted down the feedback regarding call recording feature and providing a continues great experience to our customer is our first priority. We would take this feedback for further improvements in our upcoming software launches.

We apologize for the inconvenience caused to you. To resolve battery issue kindly follow the below given step:-


- Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory


For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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