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12-13-2020 08:50 PM in
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12-14-2020 01:23 AM in
OthersCheck whether any app is consuming too much battery or not. Settings 》Device care 》 Battery 》Battery usage.
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12-14-2020 10:02 PM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
We have noted down the feedback regarding call recording feature and providing a continues great experience to our customer is our first priority. We would take this feedback for further improvements in our upcoming software launches.
We apologize for the inconvenience caused to you. To resolve battery issue kindly follow the below given step:-
- Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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