heating issue and battery drain

[Rajeev17]

Hi Samsung 

I have F62, it heats up very quickly and at the same time its battery is getting discharged quickly please fix it.

[Ehsank]

if you not done yet then do some settings to save more battery life and observe for next 1-2 days, it will give a noticeable difference

1. Settings>Connection>more connections settings> disable nearby device settings.

2. Settings>>Location>improve accuracy >disable
A. Wifi scanning
B. Bluetooth scanning .

3. Device care>battery >power mode>select "optimised" and "adaptive power saving".

And then click on "app power management >
And enable these 2 options.
A. Adaptive battery
B. Put Unused Apps to Sleep.

FOR ANDROID 11;
A. DEVICE CARE > Battery>Background Uses Limit > Put Unused App to Sleep
B. Device care>click on 3dot at top right corner>automation>adaptive power saving
C. Device Care > Battery> More Battery Settings>Adaptive Battery


4. Long press on each app specially 3rd party app(LIKE FACEBOOK, YOUTUBE) and rarely used apps and also ON "GOOGLE APP" as well, then click on>app info(ibutton)>> go to these 3 options below on by one

A. Mobile data> allow background data usage>off

B. Battery >allow background activity >off

C. Notification >disable unnecessary notifications like promotional and unnecessary reminder notifications.

5. Go to settings> privacy > permission manager > location> and check which app have accessing your location all the time and if you not using that apps much, then deny access or set as " allowed only while in use"
As unnecessary location access by 3rd party app causing battery drain.

6.  Go to settings > Google > on device sharing> check which 3rd party apps present there for e.g. if you use paytm , paytm will  shared data to show recommendation and suggestion which also cause battery drain

7.  Go to settings > account and backup> Manage account > check which app syncing automatically there, and if any app which not necessary to auto sync then click on it and "disable sync"

8. Go to settings >apps>search "weather" >click on weather settings (icon)> change "auto refresh" settings as per your requirements and disable some unnecessary reminder. ( due to auto refresh it continuously consuming battery)


9. If you use Facebook frequently then disable "auto play video"
And if you are mostly uses mobile, on wifi connection then also disable "auto play videos" in YouTube.

10. Settings>Google >click on 3dot at right top corner>usage and diagnostics >off this option.

[SVASIND]

We get this phone to enjoy all those things mentioned above, compare to other devices while turn on all the settings mentioned above
Samsung f62 (7000mah ) : 9% / hour ( not in use)
Realme,redmi devices (4000mah): 3% / hour (not in use)

[Anonymous]

Absolutely right!

[John J]

The user trying to answer you is so unreasonable. 

Get in touch for escalation through Samsung Member app, the change resolution is missing, this could help to reduce battery drain. Also to optimize UI. Just under 5 mins of browsing the Settings menu, the battery level reduced by 2%.

Was monitoring the screen, cpu and gpu using the gpuwatch under developer menu. There is a considerable screen activity even when idle. 

The UI and associated apps like Samsung Pass could be the biggest culprit in draining. Google Playstore could also add to the issue. Their camera app and AR also consumes a lot of battery which does show its not optimized. 

And like someone mentioned in this forum, the Volte for Vi sim is missing in the status bar. 

[SVASIND]

Thanks for the support bro ... I have already reported this issue mentioned on my chat..but no steps taken by samsung crews. And some people reply to my chat is not good, that's why I behaved like that.

[Peepoye]

My realme 3 has a better battery life than this (its a 2yr old phone)

The software is unoptimised.....

For instance , I enabled the powersaving mode before going to sleep & after I woke up it lost 3% power...like why?

The phone heats up while using insta gram not to mention charging so I dissabled fast charging .... and it takes 3 hours to charge .... then drain in a day....pls optimise the software

[Soup3097]

let it have 2-3 charge cycles, then you will see noticable difference. I have the F62 and after 2-3 days of usage the battery backup has improved a lot.

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Chaitali19]

it's of no use..I have visited service center at ghatkopar neel telecom Mumbai..they have kept my phone for around one day...and in report they say..this much heating is OK... absolutely false testing and faulty product

[1jimmy]

top site over heating f62